Shipping Information

UK Delivery

• Standard Delivery (3–5 working days): Free on orders over £50 | £3.95 for orders under £50
• Express Delivery (1–2 working days): £6.95 (Order by 12pm for same-day dispatch)
• Dispatch Time: Orders placed before 12pm are processed the same day (Mon–Fri).

International Delivery

• Europe: 5–7 working days | From £8.50
• Rest of World: 7–14 working days | From £12.00
• Customs Charges: Orders outside the UK may incur import fees (customer responsibility).

Order Tracking

• You’ll receive a confirmation email with tracking details once your order ships.
• Track your package via our Order Tracker.

Delivery FAQs

Can I change my delivery address?
Contact us immediately via our Support Page if your order hasn’t shipped.

What if I miss my delivery?
The courier will leave a card with redelivery or collection instructions.

Do you ship to PO Boxes?
Yes, but tracking may be limited for some destinations.

Why is my tracking not updating?
Allow 24–48 hours for updates. For delays, check with the carrier or contact our Customer Care.

Sustainable Shipping

We use:
✔ Recycled and biodegradable packaging
✔ Carbon-neutral delivery options (select at checkout)
Learn more in our Sustainability Policy.